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Erdim Türkay

Support

Get help with your BUKI experience

Frequently Asked Questions

It usually takes 3–5 business days to produce and ship your personalized book.

Yes! Once your order is shipped, you’ll receive a tracking link via email.

If you’re not satisfied, please contact our support team. We’ll make it right.

Absolutely! You can edit text, adjust illustrations, and modify the story before finalizing your order.

Our stories are designed for children aged 2–10, but many enjoy them beyond that age range.

Yes, you can personalize the story with up to 3 children’s names and details.

Refunds are available within 14 days of receiving your order if there’s an issue.

Yes, discounts are available for bulk orders. Please contact us for details.

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